Quality Commitment

Quality Commitment


Johnston-Vermette, certified ISO 9001: 2008, is capable of providing engineering services that are entirely framed by the principles of quality management. Moreover, in 2010, the firm successfully completed its qualification to the quality standard N286-05 in the nuclear field.

Over the years, the quality team of Johnston-Vermette has implemented a system of quality management in accordance with the above standards which ensures an adequate quantification of four corporate objectives:

 

  • Deadlines: deliver our products and services according to agreed schedules;
  • Costs: deliver our products and services at the lowest possible cost and in accordance with agreed budgets;
  • Technical adequacy: deliver our products and services according to the needs of the client and according to agreed arrangements;
  • Relationships: deliver our products and services while maintaining good customer and colleague relations.
  • Document management:having a set of processes and procedures to manage the documentation of a project, in all its forms, from its creation to its destruction, sometimes including a conversation phase.

 

Each of the above objectives will help us reach our primary goal which is customer satisfaction.

Moreover, the quality team at Johnston-Vermette contributes to maintaining and improving our quality management system so that it is tailored to Johnston-Vermette. The quality system is first and foremost a tool to help employees at all stages of their projects.

Johnston-Vermette is the recipient of three mentions issued under the auspices of the competition organized by the Mouvement québécois de la qualité (MQQ).

 

Download our ISO 9001:2015 certificate




 

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Johnston-Vermette

6110, rue Christophe-Pélissier
Trois-Rivières, Qc G9A 5C9

Phone: 819-373-3550
Fax: 819-373-6794